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<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=566310619-21082008>I had a wan circuit failure early this morning at a
site I monitor and started getting the normal snmp no response message, that is
until the circuit came back active (router was never rebooted). when the wan
circuit came active is started receiving the following messages. what is
wrong and what will correct this?</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=566310619-21082008><STRONG></STRONG></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=566310619-21082008><STRONG>Normal Message when wan circuit is
down.</STRONG></SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=566310619-21082008><STRONG>See below for problem
message</STRONG></SPAN></FONT></DIV>
<P dir=ltr align=left><FONT color=#0000ff size=2>SNMP Error:</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>no response received</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>SNMPv2c_Session (remote host:
"10.1.48.254" [10.1.48.254].161)</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>community: "xxxxxxx"</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>request ID: 83373349</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>PDU bufsize: 8000
bytes</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>timeout: 2s</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>retries: 5</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>backoff: 1)</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>at
/usr/bin/../lib64/mrtg2/SNMP_util.pm line 491 SNMPGET Problem for ifName.1
ifInOctets.1 ifName.1 ifOutOctets.1 on xxxxx@10.1.48.254:::::2:v4only at
/usr/bin/mrtg line 2202</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:06: WARNING:
Could not match host:'xxxxx@10.1.48.254:::::2' ref:'Name'
key:'Se0/0/0'</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:06: WARNING:
Could not match host:'xxxxx@10.1.48.254:::::2' ref:'Name' key:'Fa0/0'</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:06: WARNING:
Could not match host:'xxxxx@10.1.48.254:::::2' ref:'Name'
key:'Se0/0/0.3'</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:06: WARNING:
Could not match host:'xxxxx@10.1.48.254:::::2' ref:'Name'
key:'Se0/0/0.4'</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:06: WARNING:
Could not match host:'xxxxx@10.1.48.254:::::2' ref:'Name'
key:'Se0/0/0.700'</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0][_IN_] ' $target->[129]{$mode} ' did not eval into
defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0][_OUT_] ' $target->[129]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_fa0_0][_IN_] ' $target->[130]{$mode} ' did not eval into
defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_fa0_0][_OUT_] ' $target->[130]{$mode} ' did not eval into
defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.3][_IN_] ' $target->[131]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.3][_OUT_] ' $target->[131]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.4][_IN_] ' $target->[132]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.4][_OUT_] ' $target->[132]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.700][_IN_] ' $target->[133]{$mode} ' did not eval
into defined data</FONT></P>
<P dir=ltr align=left><FONT color=#0000ff size=2>2008-08-21 02:30:42: ERROR:
Target[10.1.48.254_se0_0_0.700][_OUT_] ' $target->[133]{$mode} ' did not eval
into defined data</FONT></P>
<DIV dir=ltr align=left><SPAN class=566310619-21082008></SPAN><FONT
size=4><STRONG><FONT color=#0000ff>P<SPAN class=566310619-21082008>roblem
message After wan circuit becomes active</SPAN></FONT></STRONG></FONT></DIV>
<DIV><FONT size=4><STRONG><FONT color=#0000ff><SPAN
class=566310619-21082008></SPAN></FONT></STRONG></FONT> </DIV>
<DIV><FONT size=4><FONT color=#0000ff><SPAN class=566310619-21082008><FONT
size=2>
<P><STRONG>2008-08-21 12:05:06: WARNING: Can not determine ifNumber for
xxxxx@10.1.48.254:::::2 ref: 'Name' key: 'Fa0/0'</STRONG></P>
<P><STRONG>2008-08-21 12:05:06: WARNING: Can not determine ifNumber for
xxxxx@10.1.48.254:::::2 ref: 'Name' key: 'Se0/0/0.3'</STRONG></P>
<P><STRONG>2008-08-21 12:05:06: WARNING: Can not determine ifNumber for
xxxxx@10.1.48.254:::::2 ref: 'Name' key: 'Se0/0/0.4'</STRONG></P>
<P><STRONG>2008-08-21 12:05:06: WARNING: Can not determine ifNumber for
xxxxx@10.1.48.254:::::2 ref: 'Name' key: 'Se0/0/0.700'</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_fa0_0][_IN_] '
$target->[130]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_fa0_0][_OUT_] '
$target->[130]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.3][_IN_] '
$target->[131]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.3][_OUT_] '
$target->[131]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.4][_IN_] '
$target->[132]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.4][_OUT_] '
$target->[132]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.700][_IN_] '
$target->[133]{$mode} ' did not eval into defined data</STRONG></P>
<P><STRONG>2008-08-21 12:05:19: ERROR: Target[10.1.48.254_se0_0_0.700][_OUT_] '
$target->[133]{$mode} ' did not eval into defined
data</STRONG></P></FONT></SPAN></FONT></DIV>
<DIV><FONT face=Arial color=#0000ff size=2></FONT><FONT face=Arial color=#0000ff
size=2></FONT><FONT face=Arial color=#0000ff size=2></FONT> </DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff size=2>Was
this mrtg getting messed up or does this maybe indicate a issue with the router
?</FONT></SPAN></DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff size=2>Please
not that during this period mrtg did record activity for Se0_0_0
.</FONT></SPAN></DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff size=2>I
tried to correct this problem by rebuilding the cfg file but it did not resolve
the issue until I built the cfg file using snmp version 1 in place of version
2.</FONT></SPAN></DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff
size=2><STRONG>Any insights on possible causes would be
appreciated.</STRONG></FONT></SPAN></DIV>
<DIV><SPAN class=566310619-21082008></SPAN> </DIV>
<DIV><SPAN class=566310619-21082008><FONT face=Arial color=#0000ff
size=2></FONT></SPAN> </DIV>
<DIV dir=ltr align=left><BR></DIV></FONT>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> mrtg-bounces@lists.oetiker.ch
[mailto:mrtg-bounces@lists.oetiker.ch] <B>On Behalf Of </B>Hughes,
Andy<BR><B>Sent:</B> Thursday, August 21, 2008 12:15 PM<BR><B>To:</B>
'mrtg@lists.oetiker.ch'<BR><B>Subject:</B> Re: [mrtg] Newbie
question<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008>Steve, thanks very much for the response. I will
pursue what you have suggested.</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008>I did search for some error logs but found none. Where
are they hiding?</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008>Is mrtg by default going to run every 5 minutes without
my intervention, or are you saying I should change the task to run every 5
minutes instead rather than the 10 I set up?</SPAN></FONT></DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008></SPAN></FONT> </DIV>
<DIV dir=ltr align=left><FONT face=Arial color=#0000ff size=2><SPAN
class=032021317-21082008>Thanks again!</SPAN></FONT></DIV><BR>
<DIV class=OutlookMessageHeader lang=en-us dir=ltr align=left>
<HR tabIndex=-1>
<FONT face=Tahoma size=2><B>From:</B> Steve Shipway
[mailto:s.shipway@auckland.ac.nz] <BR><B>Sent:</B> Monday, August 18, 2008 6:25
PM<BR><B>To:</B> Hughes, Andy; 'mrtg@lists.oetiker.ch'<BR><B>Subject:</B> RE:
Newbie question<BR></FONT><BR></DIV>
<DIV></DIV>
<DIV class=Section1>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">There are two problems
here.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">First, you are running
data collection every 10 minutes. Unless you initially set the Interval to
be 10, then this will mean you have 50% of your data unknown, since you are (by
default) supposed to poll every 5 minutes. As your have a default XFF of
0.5 this can result in all your data becoming
‘unknown’.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Secondly, your data
polling may be failing – but its hard to say as I don’t know what you’re
monitoring. Possibly one of your monitored devices is down, or
unreachable, or the community string is wrong? Check your error
logs. If you are failing to poll, or the poll is taking >5min, then you
will get unknowns stored. The Routers2 frontend will show this as a grey
block to indicate ‘data unknown’ or ‘device unpollable’, but native MRTG (and
14all) will default to the ‘unknasprev’ option (see
below)<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Now, if you have the
‘unknasprev’ option set in Routers2, or you are using native MRTG (which does
unknasprev by default), then ‘unknown’ data will be displayed as the last known
good value. In your case, you may have mostly unknowns, so you’d get a
single, flat, solid green area. This appears to be what’s happening.
If the time on the x-axis is changing, then you know your graph is being
re-created, but the polling is failing and the unknasprev option is just logging
the last known good value.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Check your
polling. Probably, the SNMP community has changed, or the network is not
working the same, or there is another problem. Run the MRTG poll from the
command line to see if there are any obvious error messages. Make sure
your polling is really running. Schedule it every 5 mins instead of every
10 mins so the XFF (see the RRDtool documentation) doesn’t log everything as
zero.<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Good
luck…<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial">Steve<o:p></o:p></SPAN></FONT></P>
<P class=MsoNormal><FONT face=Arial color=navy size=2><SPAN
style="FONT-SIZE: 10pt; COLOR: navy; FONT-FAMILY: Arial"><o:p> </o:p></SPAN></FONT></P>
<DIV
style="BORDER-RIGHT: medium none; PADDING-RIGHT: 0cm; BORDER-TOP: medium none; PADDING-LEFT: 4pt; PADDING-BOTTOM: 0cm; BORDER-LEFT: blue 1.5pt solid; PADDING-TOP: 0cm; BORDER-BOTTOM: medium none">
<DIV>
<DIV class=MsoNormal style="TEXT-ALIGN: center" align=center><FONT
face="Times New Roman" size=3><SPAN lang=EN-US style="FONT-SIZE: 12pt">
<HR tabIndex=-1 align=center width="100%" SIZE=2>
</SPAN></FONT></DIV></DIV>
<DIV>
<P class=MsoNormal><B><FONT face=Tahoma size=2><SPAN lang=EN-US
style="FONT-WEIGHT: bold; FONT-SIZE: 10pt; FONT-FAMILY: Tahoma">From:</SPAN></FONT></B><FONT
face=Tahoma size=2><SPAN lang=EN-US
style="FONT-SIZE: 10pt; FONT-FAMILY: Tahoma"> mrtg-bounces@lists.oetiker.ch
[mailto:mrtg-bounces@lists.oetiker.ch] <B><SPAN style="FONT-WEIGHT: bold">On
Behalf Of </SPAN></B>Hughes, Andy<BR></SPAN></FONT><FONT face=Arial><SPAN
style="FONT-FAMILY: Arial"> <o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I installed mrtg two weeks ago to
monitor traffic to/from an individual router. All seemed to be well; I watched
the graphs move as the week went on etc. For some reason, the graph no
longer moves at all (i.e. no peaks and valleys)--the entire thing is just solid
green. </SPAN></FONT><FONT face=Arial><SPAN
style="FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><FONT
face=Arial><SPAN style="FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial">I run mrtg every 10 minutes by a
scheduled task that calls a batch file in the \bin directory (Server 2003) that
has a single line: perl mrtg mrtg.cfg I notice that when I was on the
server initially when mrtg was running properly, the command window would
briefly flash when the batch file ran. Now it stays open much, much longer
before disappearing?</SPAN></FONT><FONT face=Arial><SPAN
style="FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P></DIV>
<DIV>
<P class=MsoNormal><FONT face=Arial size=2><SPAN
style="FONT-SIZE: 10pt; FONT-FAMILY: Arial"> </SPAN></FONT><FONT face=Arial
color=navy><SPAN
style="COLOR: navy; FONT-FAMILY: Arial"><o:p></o:p></SPAN></FONT></P></DIV></DIV></DIV><p></p><p>Please consider the environment before printing this e-mail. <br><br> CONFIDENTIAL NOTICE:<br>This e-mail message and any attachment(s) (collectively, this 'Email') are intended <br>only for the confidential use of the recipient(s) named above. If the reader of this <br>message is not the intended recipient named above or an agent responsible for <br>delivering it to the intended recipient named above, you have received this Email in error. <br>Please notify the sender immediately and permanently delete this Email and any copies thereof.</BODY></HTML>