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<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>First of all, it is not recommended to run
MRTG under VMware, due to clock skew issues which will affect the reliability
of your statistics.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Next – you can get the required DLL
from the contributors directory on mrtg.org so that the Windows messages are a
bit more friendly.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>The second message tells us the lock file
is still there (but very old) but cannot be removed because another mrtg
process is still running. First, check the file
C:\mrtg-2.15.2\bin\mrtg.cfg_l actually exists. Make sure the file, and
the directory, have write permission to the user which is running MRTG –
possibly you used a different account to test things and left a file with
incorrect permissions? Then, check that there are no MRTG processes or
services currently running – possibly you have started MRTG in daemon
mode, so it is running and has the file open?<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Not knowing how you have installed MRTG
makes it difficult to diagnose this since I do not know if you’ve
installed it to run as a daemon, run as a service, or run from a scheduler. There
is clearly some process holding the file open so my guess is that you’ve
still got a MRTG running, somewhere.<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'>Steve<o:p></o:p></span></font></p>
<p class=MsoNormal><font size=2 color=navy face=Arial><span style='font-size:
10.0pt;font-family:Arial;color:navy'><o:p> </o:p></span></font></p>
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</span></font></div>
<p class=MsoNormal><b><font size=2 face=Tahoma><span lang=EN-US
style='font-size:10.0pt;font-family:Tahoma;font-weight:bold'>From:</span></font></b><font
size=2 face=Tahoma><span lang=EN-US style='font-size:10.0pt;font-family:Tahoma'>
mrtg-bounces@lists.oetiker.ch [mailto:mrtg-bounces@lists.oetiker.ch] <b><span
style='font-weight:bold'>On Behalf Of </span></b>Matthew Olson<br>
<b><span style='font-weight:bold'>Sent:</span></b> Wednesday, 26 November 2008
04:42<br>
<b><span style='font-weight:bold'>To:</span></b> mrtg@lists.oetiker.ch<br>
<b><span style='font-weight:bold'>Subject:</span></b> [mrtg] MRTG lock file</span></font><span
lang=EN-US><o:p></o:p></span></p>
</div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'><o:p> </o:p></span></font></p>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>I am having periodic problems with my MRTG server.
MRTG is all I have running on this server. It is a VMware virtual server
with a 3.2Ghz Dual-Core AMD Opteron and 512MB RAM running Windows
Server 2003 SP2. We have been experiencing some system issues that
have yet to be pinpointed and it seems that it may be messing with MRTG.
I get about 5 Information messages in the Application log:</span></font><o:p></o:p></p>
</div>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><em><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>"The description for Event ID (1000) in Source (MRTG)
cannot be found. The local computer may not have the necessary
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE=flag to retrieve the
description; se Help and Support for details. The following information
is part of the event: c:/perl/lib/Win32/EventLog.pm line 199"</span></font></i></em><font
size=2 face=Arial><span style='font-size:10.0pt;font-family:Arial'> (or
very similar to this message, with slight differences) </span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>Immediately followed by the Error in the log:</span></font><o:p></o:p></p>
</div>
<div>
<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
</div>
<div>
<p class=MsoNormal><em><i><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>"The description for Event ID (1000) in Source (MRTG)
cannot be found. The local computer may not have the necessary
information or message DLL files to display messages from a remote
computer. You may be able to use the /AUXSOURCE=flag to retrieve the
description; se Help and Support for details. The following information is
part of the event: 2008-11-24 09:41:10 <font color=red><span style='color:red'>ERROR:
I guess another mrtg is running. A lockfile
(C:\mrtg-2.15.2\bin\mrtg.cfg_l) aged 87348 seconds is hanging around and
I can't remove is because another process is still using it.</span></font>
at C:\mrtg-2.15.2\bin\mrtg line 1776."</span></font></i></em><o:p></o:p></p>
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<p class=MsoNormal><font size=3 face="Times New Roman"><span style='font-size:
12.0pt'> <o:p></o:p></span></font></p>
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<div>
<p class=MsoNormal><font size=2 face=Arial><span style='font-size:10.0pt;
font-family:Arial'>MRTG does not update after this message is recieve. We
have tried killing mrtg and deleting the lock file but it will not go
away. Reboot of the server has been the only resolution we have found
thus far. Any help would be greatly appretiated</span></font><o:p></o:p></p>
</div>
<div>
<div>
<p><font size=2 color="#1821da" face=Arial><span style='font-size:10.0pt;
font-family:Arial;color:#1821DA'>__________________________________<br>
Matt Olson<br>
Systems Engineer<br>
Securities America Financial Corporation <br>
(402) 399-9111 ext. 3361<br>
(800) 747-6111 ext. 3361<br>
<u>molson</u><a href="mailto:molson@saionline.com"
title="mailto:dtrager@saionline.com"><font color="#1821da"><span
style='color:#1821DA'>@saionline.com</span></font></a> <o:p></o:p></span></font></p>
<p align=center style='text-align:center'><font size=1 color="#1821da"
face=Arial><span style='font-size:7.5pt;font-family:Arial;color:#1821DA'>Securities
America, Inc., a Registered Broker/Dealer, Member FINRA/SIPC. Advisory services
offered through Securities America Advisors, Inc., an SEC Registered Investment
Advisory<br>
<span class=grame>The</span> text of this communication is confidential, and
use by any person who is not the intended recipient is prohibited. Any
person who receives this communication in error is requested to immediately
destroy the text of this communication without copying or further
dissemination. Your cooperation is appreciated.</span></font><font
size=1 color="#1821da"><span style='font-size:7.5pt;color:#1821DA'><o:p></o:p></span></font></p>
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12.0pt'> <o:p></o:p></span></font></p>
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