Unless the .log files are being corrupted on two machines multiple times a day, that cannot be the case. I have to delete the respective files. I've played around with permissions and gone so far as to reset the permissions to 777 every minute as a troubleshooting step, same with ownership, doesn't change. I've duplicated settings from an install with similar scripts/configs that has been running for over a year, still doesn't work. I will have to look around for the rateup syntax, but it seems very strange that I have two issues with almost an exact duplicate install of a known working install and config and I'm getting errors on 2 of the 3. I still have to wonder if it may be an issue with the version I'm running.<br>
<br><div class="gmail_quote">On Wed, Oct 5, 2011 at 4:17 PM, Steve Shipway <span dir="ltr"><<a href="mailto:s.shipway@auckland.ac.nz">s.shipway@auckland.ac.nz</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex;">
<div link="blue" vlink="purple" lang="EN-NZ"><div><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">We can see that <b>rateup</b> is exiting with an error but not see the error message being produced by <b>rateup</b> (only the error being produced by <b>mrtg</b>, which calls it)<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">You need to test rateup somehow.<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Try running rateup from the command line to directly update one of your log files (I forget the exact syntax required as I haven’t touched rateup in over 10 years); you might get some infor this way.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Possibly your .log files are corrupted, or have incorrect permissions or ownerships?<u></u><u></u></span></p>
<div class="im"><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Steve<u></u><u></u></span></p><p class="MsoNormal">
<span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p><div class="MsoNormal" style="text-align:center" align="center"><span style="font-size:11.0pt;color:#1F497D" lang="EN-US"><hr align="center" size="2" width="100%">
</span></div><p class="MsoNormal"><b><span style="font-size:11.0pt;color:#1F497D">Steve Shipway<u></u><u></u></span></b></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">ITS Unix Services Design Lead<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">University of Auckland, New Zealand<u></u><u></u></span></p><p class="MsoNormal"><span style="font-size:10.0pt;color:#1F497D">Floor 1, 58 Symonds Street, Auckland<u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">Phone: <a href="tel:%2B64%20%280%299%203737599%20ext%2086487" value="+6493737599" target="_blank">+64 (0)9 3737599 ext 86487</a><u></u><u></u></span></i></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">DDI: <a href="tel:%2B64%20%280%299%20924%206487" value="+6499246487" target="_blank">+64 (0)9 924 6487</a><u></u><u></u></span></i></p><p class="MsoNormal">
<i><span style="font-size:10.0pt;color:#595959">Mobile: <a href="tel:%2B64%20%280%2921%20753%20189" value="+6421753189" target="_blank">+64 (0)21 753 189</a><u></u><u></u></span></i></p><p class="MsoNormal"><i><span style="font-size:10.0pt;color:#595959">Email: <a href="mailto:s.shipway@auckland.ac.nz" target="_blank"><span style="color:#595959">s.shipway@auckland.ac.nz</span></a><u></u><u></u></span></i></p>
<p class="MsoNormal"><span style="font-size:18.0pt;font-family:Webdings;color:green" lang="EN-GB">P</span><span style="font-size:11.0pt;color:blue" lang="EN-GB"> </span><span style="font-size:10.0pt;color:green" lang="EN-GB">Please consider the environment before printing this e-mail</span><span style="font-size:11.0pt;color:blue" lang="EN-GB"> </span><span style="font-size:7.5pt;color:navy" lang="EN-GB"><u></u><u></u></span></p>
<p class="MsoNormal"><i><span style="font-size:10.0pt;color:#1F497D"><u></u> <u></u></span></i></p><p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><u></u> <u></u></span></p></div><div style="border:none;border-left:solid blue 1.5pt;padding:0cm 0cm 0cm 4.0pt">
<div><div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm"><p class="MsoNormal"><b><span style="font-size:10.0pt" lang="EN-US">From:</span></b><span style="font-size:10.0pt" lang="EN-US"> Matt Baer [mailto:<a href="mailto:mbaer@lrnet1.com" target="_blank">mbaer@lrnet1.com</a>] <br>
<b>Sent:</b> Thursday, 6 October 2011 2:13 a.m.<br><b>To:</b> Steve Shipway<br><b>Cc:</b> mrtg<br><b>Subject:</b> Re: [mrtg] Graphs Resetting & Freezing<u></u><u></u></span></p></div></div><div><div></div><div class="h5">
<p class="MsoNormal"><u></u> <u></u></p><p class="MsoNormal" style="margin-bottom:12.0pt">The stderr/stdout shows the same thing that appears in the logs.<u></u><u></u></p><div><p class="MsoNormal">On Thu, Sep 15, 2011 at 3:22 PM, Steve Shipway <<a href="mailto:s.shipway@auckland.ac.nz" target="_blank">s.shipway@auckland.ac.nz</a>> wrote:<u></u><u></u></p>
<div><div><p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.0pt;color:black">mrtg is not a shell script, its a perl script. So, you dont call it with 'sh -x', you call it with 'perl'. Otherwise you get error messages as the shell interpreter gets confused by the perl code.<br>
<br>You can increase the logging in MRTG, but the error appears to be in the rateup call rather than in MRTG. You need to capture the stdout/stderr from the mrtg call so that you see any error messages produced by rateup calls, this might give more light on the reason for the rateup error exit.<br>
<br>Steve</span><span style="font-size:10.0pt;color:#888888"><u></u><u></u></span></p><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#888888"><u></u> <u></u></span></p><div><div><p class="MsoNormal"><b><span style="font-size:10.0pt;color:#888888">Steve Shipway</span></b><span style="font-size:10.0pt;color:#888888"><u></u><u></u></span></p>
</div><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#888888">University of Auckland ITS<u></u><u></u></span></p></div><div><p class="MsoNormal"><i><span style="font-size:10.0pt;color:#888888">UNIX Systems Design Lead</span></i><span style="font-size:10.0pt;color:#888888"><u></u><u></u></span></p>
</div><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#888888"><a href="mailto:s.shipway@auckland.ac.nz" target="_blank">s.shipway@auckland.ac.nz</a><u></u><u></u></span></p></div><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#888888">Ph: <a href="tel:%2B64%209%20373%207599%20ext%2086487" target="_blank">+64 9 373 7599 ext 86487</a><u></u><u></u></span></p>
</div><div><p class="MsoNormal"><span style="font-size:10.0pt;color:#888888"><u></u> <u></u></span></p></div></div></div></div></div></div></div></div></div></div></div></blockquote></div><br><br clear="all"><br>-- <br>
Thanks,<br>
Matt Baer<br>
Network Manager<br>
Leaf River Telephone Company<br>
<span dir="ltr"><span>102 W Second Street<br>
Leaf River, IL</span></span> <br>
<span> <span dir="ltr"> </span></span>815.738.2211 - Main Office<br>866.738.2211 - Toll Free<br>
<a href="mailto:mbaer@lrnet1.com" target="_blank">mbaer@lrnet1.com</a><br>