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<title>Re: [smokeping-users] New to SmokePing and having issues with configuring it</title>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">So, there’s an apt-get package? The installation page didn’t indicate that as I was following the install guide from there.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I started with getting the 2.6.11 tarball, but I’m leaving that behind for use of the apt-get package.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Thanks for taking the time out of your busy day.<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Gregory Sloop [mailto:gregs@sloop.net]
<br>
<b>Sent:</b> Tuesday, November 03, 2015 5:32 PM<br>
<b>To:</b> Ben Wright <benw@coriumintl.com><br>
<b>Cc:</b> smokeping-users@lists.oetiker.ch<br>
<b>Subject:</b> Re: [smokeping-users] New to SmokePing and having issues with configuring it<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Courier New"">So, I still have almost none of information I asked for:<br>
<br>
Given what you've said, I *assume* you didn't install using apt-get [i.e. a package.]<br>
<br>
If you didn't, you don't get ANY of the helps that a package does - like creating the users and groups - like the "smokeping" user/group. [So you'll have to do it yourself.] This is also a good reason to stay fairly current in your distro. [Is 10.04 still supported?
I guess it might be - but the version of SP on 10.04 is going to be pretty old.]<br>
<br>
12.04 or 14.04 have fairly current versions of SP. [I use both, and have SP running on several installations in both versions.]<br>
<br>
The daemon [when in debug mode], will be running as whomever you are logged in as. I'd assume you're not running as root, so it's likely you won't have permissions.<br>
<br>
--<br>
1) A debug log would be good. :)<br>
2) We'd also like to know what distribution and version, and how you installed SP. [Sources or packages?]<br>
3) Perhaps strip the log-file to minimums - and if it doesn't work, post the [minimum] config.<br>
<br>
We've got #1, but not #2 or #3.<br>
<br>
---<br>
<br>
As noted in a post I just made - this really looks like a "lack of experience" problem. While I really do sympathize - there's not a lot I can do to ease the pain of learning. [Short of a *lot* of hand-holding - which I don't have time to do, and which is pretty
costly in terms of lost time/earnings for me.]<br>
<br>
Get a good linux book. Do a bunch of googling - it's just going to take a lot of time and effort. A good in-person class _might_ be helpful - but those can be dicey.<br>
<br>
Good luck. I'm glad to try to keep helping - but I only have so much time/energy.<br>
<br>
-Greg<br>
<br>
</span><o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;color:#1F497D">I’m most certain it’s not a problem with smokeping itself, just my lack of comprehension on the FAQ which I did read.<br>
<br>
This is on Ubuntu 10.04 LTS, I know I should have included that in the first message.<br>
<br>
The following is what happens when I try and start it in debug mode. Apparently I need to change the owner of the /opt/smokeping folder to something so that the daemon can write in there? I’m not clear on what the daemon runs as.<br>
<br>
Log:<br>
<br>
<br>
### Compiling alert detector pattern 'someloss'<br>
### >0%,*12*,>0%,*12*,>0%<br>
sub {<br>
my $d = shift;<br>
my $y = $d->{loss};<br>
for(1){<br>
my $imax2 = min(@$y - 3, 12);<br>
my $imax1 = min(@$y - 3, 12);<br>
my $minlength = 3;<br>
my $maxlength = 27;<br>
next if scalar @$y < $minlength ;<br>
my $i1;<br>
for($i1=0; $i1 < min($maxlength,$imax1); $i1++){<br>
my $i2;<br>
for($i2=0; $i2 < min($maxlength-$i1,$imax2); $i2++){<br>
next unless defined $y->[-3-$i1-$i2]<br>
and $y->[-3-$i1-$i2] =~ /^\d/<br>
and $y->[-3-$i1-$i2] > 0<br>
; last;<br>
}<br>
return 0 if $i2 >= min($maxlength-$i1-$i2,$imax2);<br>
next unless defined $y->[-2-$i1]<br>
and $y->[-2-$i1] =~ /^\d/<br>
and $y->[-2-$i1] > 0<br>
; last;<br>
}<br>
return 0 if $i1 >= min($maxlength-$i1,$imax1);<br>
next unless defined $y->[-1]<br>
and $y->[-1] =~ /^\d/<br>
and $y->[-1] > 0<br>
; return 1;<br>
}<br>
return 0;<br>
}<br>
<br>
<br>
<br>
ERROR: mkdir /opt/smokeping/data/Test: Permission denied<br>
<br>
<br>
<br>
<br>
When I try to change ownership with chown for the /opt/smokeping/data folder to smokeping:www-data I get invalid user ‘smokeping:www-data’<br>
<br>
<br>
</span><b><span style="font-size:11.0pt;color:black">From:</span></b><span style="font-size:11.0pt;color:black"> Gregory Sloop [<a href="mailto:gregs@sloop.net">mailto:gregs@sloop.net</a>]
<br>
<b>Sent:</b> Tuesday, November 03, 2015 3:43 PM<br>
<b>To:</b> Ben Wright <<a href="mailto:benw@coriumintl.com">benw@coriumintl.com</a>><br>
<b>Cc:</b> <a href="mailto:smokeping-users@lists.oetiker.ch">smokeping-users@lists.oetiker.ch</a><br>
<b>Subject:</b> Re: [smokeping-users] New to SmokePing and having issues with configuring it<br>
<br>
</span><span style="font-size:9.0pt;color:black">See the FAQ. Honestly, it solves like 90% of the questions.<br>
</span><a href="https://github.com/oetiker/SmokePing/wiki/FAQ"><span style="font-size:9.0pt">https://github.com/oetiker/SmokePing/wiki/FAQ</span></a>
<br>
<br>
<span style="font-size:9.0pt">Also, selinux and/or the Ubuntu/debian equivalent. [I can't ever remember the name] They can cause lots of problems. Set them as permissive, or completely disable them. Once you've got a working setup, you can turn them back on
and tweak as needed.<br>
<br>
As an feeble attempt to offer a suggestion, given the paucity of data from you: Can the user who started SP in debug mode create these directories/files from a manual command line (i.e. mkdir -p
</span><span style="font-size:11.0pt">/opt/smokeping/data/test)</span><span style="font-size:9.0pt">? If not, then it's a permissions problem, not a smokeping problem.<br>
<br>
If the above doesn't help: [But really, follow the docs and the FAQ. Do a search on the mailing list archives. You'll almost certainly find a similar situation and fix there.]<br>
<br>
<br>
1) A debug log would be good. :)<br>
2) We'd also like to know what distribution and version, and how you installed SP. [Sources or packages?]<br>
3) Perhaps strip the log-file to minimums - and if it doesn't work, post the [minimum] config.<br>
[You'll have to provide a lot more detail than you've done for us to help you.]<br>
<br>
-Greg</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">I left out that I’m using Ubuntu 10.04 LTS.<br>
<br>
</span><b><span style="font-size:11.0pt;color:black">From:</span></b><span style="font-size:11.0pt;color:black"> smokeping-users [</span><a href="mailto:smokeping-users-bounces+benw=coriumintl.com@lists.oetiker.ch"><span style="font-size:11.0pt">mailto:smokeping-users-bounces+benw=coriumintl.com@lists.oetiker.ch</span></a><span style="font-size:11.0pt">]
<b>On Behalf Of </b>Ben Wright<br>
<b>Sent:</b> Tuesday, November 03, 2015 3:26 PM<br>
<b>To: </b></span><a href="mailto:smokeping-users@lists.oetiker.ch"><span style="font-size:11.0pt">smokeping-users@lists.oetiker.ch</span></a><br>
<b><span style="font-size:11.0pt">Subject:</span></b><span style="font-size:11.0pt"> [smokeping-users] New to SmokePing and having issues with configuring it<br>
<br>
I’m stuck with permissions and whichever folders. So far I’ve got it compiled and all modules included, but when I go to start the daemon in debug mode, it stops at the point where it is trying to make the /opt/smokeping/data/test directory with a permission
denied notice.<br>
<br>
I’m also confused on what needs to happen to get the web interface working.<br>
<br>
Looking forward to using this product, once I get it configured correctly.<br>
<br>
<br>
</span><span style="font-size:10.0pt">CONFIDENTIALITY NOTICE: This e-mail transmission, and any attachments, is intended only for the use of the individual<br>
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CONFIDENTIALITY NOTICE: This e-mail transmission, and any attachments, is intended only for the use of the individual<br>
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<p class="MsoNormal"><br>
<br>
<br>
<i><span style="color:silver">-- <br>
Gregory Sloop, Principal: Sloop Network & Computer Consulting<br>
Voice: 503.251.0452 x82<br>
EMail: </span></i><a href="mailto:gregs@sloop.net">gregs@sloop.net</a><br>
<a href="http://www.sloop.net">http://www.sloop.net</a><br>
<i><span style="color:silver">---<br>
<br>
<br>
</span></i><span style="font-size:9.0pt;font-family:"Courier New";color:black">CONFIDENTIALITY NOTICE: This e-mail transmission, and any attachments, is intended only for the use of the individual<br>
<br>
or entity named above and may contain information that is confidential, privileged and exempt from disclosure under<br>
<br>
applicable law. If you are not the intended recipient, you are hereby notified that any disclosure, copying, distribution<br>
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or use of any of the information contained in this transmission is strictly PROHIBITED.</span><o:p></o:p></p>
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<p class="MsoNormal"><br>
<br>
<i><span style="font-family:"Arial",sans-serif;color:silver">-- <br>
Gregory Sloop, Principal: Sloop Network & Computer Consulting<br>
Voice: 503.251.0452 x82<br>
EMail: </span></i><a href="mailto:gregs@sloop.net"><span style="font-family:"Arial",sans-serif">gregs@sloop.net</span></a><br>
<a href="http://www.sloop.net"><span style="font-family:"Arial",sans-serif">http://www.sloop.net</span></a><br>
<i><span style="font-family:"Arial",sans-serif;color:silver">---</span></i><o:p></o:p></p>
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CONFIDENTIALITY NOTICE: This e-mail transmission, and any attachments, is intended only for the use of the individual
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