[mrtg] Re: Config Maker (6509 temperature) (Update)
KHart at helixtechnology.com
Thu Feb 20 16:05:10 MET 2003
For those of you who were following this thread, this will probably not come
as a surprise...
I've been working with Cisco on this and they have changed the case to a
"bug" status (CSCea15900).
According to the TAC, there may be a problem with the associated code and
there is not an immediate fix.
I installed an environment monitor with a Dallas 18S20 sensor right next to
a 6509 switch and then put a space
heater in the cabinet to raise the temperature up from 65 to 85 degrees. As
usual, none of the intake or exhaust
temperatures change for the 6509 MRTG graphs. But, the graphs for the
environment monitor are all over the place.
In fact, the temperature and humidity in the cabinet fluctuate quite often,
even without the heater.
So, the bottom line is that the Catalyst 6000 environment monitors, using
either SNMP or CLI, are "unreliable".
If I here anything else from Cisco, I'll pass it along.
Thanks to Kerry Werry for pointing this problem out in the first place.
TITLE: cat6509 - show environment temperature - values never change
This is a Customer Case Update Notification from Cisco Systems regarding
Number D561850, which you opened with the Cisco Technical Assistance Center.
Case D561850 has been changed to a status of DE-Pend. This status indicates
Cisco Customer Support Engineer has opened a software
defect ('bug') report and forwarded it to Software Development Engineering
for investigation and resolution. No Work Aaround has been determined at
Since this is a Priority 3 case, you will receive ongoing email notification
until it is closed. Priority 1 and 2 case notifications occur every 24
Priority 3 every 72 hours (3 days), Priority 4 every 120 hours (5 days).
Jorg Rogowski is the Customer Support Engineer at Cisco who owns your case
D561850. If you need to discuss this case further, Jorg Rogowski can be
reached by email at jrogowsk at cisco.com or by phone at 19193926784.
You can also reach Jorg Rogowski or the Cisco Technical Assistance Center
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This case is linked to bug(s): CSCea15900.
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Helix Technology Corporation
E-mail: khart at helixtechnology.com
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