[mrtg] Skipping "Public"

[Hieu Cao]

I've a follow situation that I hope that someone can help shedding some
lights on it......my apology for the long post, I just want to ensure to
include relevant info...

Background: Dell PowerEdge Windows 2000 SP4 server, Dell PowerEdge Windows
NT4 SP6, MRTG v2.13, Active Perl v5.82.808 ( also tried MRTG v2.11, Active
Perl 5.61...gave me same problem)

Anyway, I've a couple Windows NT4 SP6 and Windows 2K SP4 servers.  On one
of the Windows 2000 Advanced server (member of existing domain), I was able
to run MRTG to create MRTG.CFG file and  *.pgn and *.html files were
generated just fine....everything looked reallly good.  Then I tried to run
the same MRTG commands, using different server's ip addresses and work dir,
on 2 NT4 servers, and 1 Win2000 Standard server, but somehow it didn't work
after I executed the command:

c:\mrtg11\bin\perl cfgmaker public at 10.163.10.22 --global "WorkDir:
c\mrtg\data\gw10" --output mrtg.cfg

.....gives the results.....

  --base: Get Device Info on Public at 10.163.10.22
 WARNING:  Skipping public at 10.163.10.22:  as no info could be retrieved

  --base: Writing mrtg.cfg (shown below)


# Created by
# cfgmaker public at 10.163.10.22 --global 'WorkDir: c:\mrtgdata\gw10'
--output mrtg.cfg


### Global Config Options

#  for UNIX
# WorkDir: /home/http/mrtg

#  or for NT
# WorkDir: c:\mrtgdata

### Global Defaults

#  to get bits instead of bytes and graphs growing to the right
# Options[_]: growright, bits

EnableIPv6: no

######################################################################
# System:
# Description:
# Contact:
# Location:
######################################################################


WorkDir: c:\mrtgdata\gw10

----------------------------------------------------------------------------------------------------------------------------------------------------

Things I've tried but it still didn't work:
   1.  installed and reinstalled SNMP service
   2.  verified that SNMP community is set to "public" with RO access
   3. rebooted the server
  4.  tried MRTG from a different box using MRTG v2.10.11 with Active Perl
v5.6.1

What else am I missing?  Has anyone encountered the same issue before?
Please help.

Thank You.

Hieu



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