[mrtg] MRTG Graphs not Refreshing

[Courtney, Wrolf]

Post a copy of one of your non-updating .cfg and index.html files to the list, probably WorkDir in .cfg file or something similar.

Wrolf

From: Mohammad Hassan [mailto:Mohammad.Hassan at hughes.com]
Sent: Tuesday, December 30, 2014 11:25 AM
To: Courtney, Wrolf; mrtg at lists.oetiker.ch
Subject: RE: MRTG Graphs not Refreshing

The strangest this is, if I delete the graphs that are only updating "Daily Graph" from the /var/www/html/mrtg directory, those that are static and unchanging (all besides the daily graph) remain.
Even after I delete index.html and rerun the command to generate it, those static graphs return.


Thanks,
Mohammad Hassan

From: Courtney, Wrolf [mailto:Wrolf.Courtney at mtahq.org]
Sent: Tuesday, December 30, 2014 11:19 AM
To: Mohammad Hassan; mrtg at lists.oetiker.ch<mailto:mrtg at lists.oetiker.ch>
Subject: RE: MRTG Graphs not Refreshing

Try running "LANG=C mrtg yourfile.cfg", see if you get any errors. Check your WorkDir in those .cfg files. Make sure your .png and .html files have new timestamps. Check that your index.html files point to the right directory - you can rerun indexmaker using the command line in the index.html.

Wrolf

From: mrtg [mailto:mrtg-bounces+wrolf.courtney=mtahq.org at lists.oetiker.ch] On Behalf Of Mohammad Hassan
Sent: Tuesday, December 30, 2014 11:14 AM
To: mrtg at lists.oetiker.ch<mailto:mrtg at lists.oetiker.ch>
Subject: [mrtg] MRTG Graphs not Refreshing

Hi all,

I just joined this community! Been troubleshooting this issue for a few days now and needed some professional help. Thanks in advance, to any suggesting you guys may provide!

A Linux server was configured for MRTG using cfgmaker more than a year ago. It continued to work as desired until earlier year.

There are some graphs being polled from a router that are not updating. The last refresh date for each graph that is not refreshing is unique and within the last few months. The strange is, there are graphs that are not updating and those that are updating from the same router.

Please see the following:


Actions taken:

*         Restart crond, httpd and snmp services

*         Reload the Linux server

o   Strange thing happened here: Those graphs that have been static and not updating remained on the http page, those that were still dynamically updating were not showing anything until crond and httpd was restared.

Any help would be much appreciated!!

Update: Graphs are updating now but the "Daily Graph," others are remaining static. Also, the last update date has not updated.

Thanks,
Mohammad Hassan

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