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<div dir="ltr" align="left"><span class="520321513-31082009"><font face="Arial" color="#0000ff" size="2">Are you getting any errors from MRTG?&nbsp; Don't know how you are setup but you may have a bad cfg file or duplicate cfg in your mix.&nbsp; you have not supplied
 enough information.</font></span></div>
<div dir="ltr" align="left"><span class="520321513-31082009"></span>&nbsp;</div>
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<font face="Tahoma" size="2"><b>From:</b> mrtg-bounces@lists.oetiker.ch [mailto:mrtg-bounces@lists.oetiker.ch]
<b>On Behalf Of </b>Alex Koueik<br>
<b>Sent:</b> Monday, August 31, 2009 7:12 AM<br>
<b>To:</b> mrtg@lists.oetiker.ch<br>
<b>Cc:</b> CF-NOC<br>
<b>Subject:</b> [mrtg] [MRTG] - MRTG not updating RRD files<br>
<b>Importance:</b> High<br>
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<p class="MsoNormal">Hi list,<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">We are using: mrtg-2.15.1 on RHEL 4.0<o:p></o:p></p>
<p class="MsoNormal">We currently monitoring 300 routers.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><u>Problem Description:<o:p></o:p></u></p>
<p class="MsoNormal">MRTG server stops updating the RRDBs while the MRTG process is still running.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">We tried het below:<o:p></o:p></p>
<p class="MsoListParagraph" style="TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1">
<![if !supportLists]><span style="mso-list: Ignore">1-<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>Stopped and restarted the MRTG processes, RDDBs are updated for a period and then stopped again.<o:p></o:p></p>
<p class="MsoListParagraph" style="TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1">
<![if !supportLists]><span style="mso-list: Ignore">2-<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>Increased the child processes (Forks) from 4 to 12 processes, RDDBs updated for a period and then stopped again.<o:p></o:p></p>
<p class="MsoListParagraph" style="TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1">
<![if !supportLists]><span style="mso-list: Ignore">3-<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>We installed a carbon copy of MRTG on another machine the problem occurred on both machines at different times.<o:p></o:p></p>
<p class="MsoListParagraph" style="TEXT-INDENT: -0.25in; mso-list: l0 level1 lfo1">
<![if !supportLists]><span style="mso-list: Ignore">4-<span style="FONT: 7pt 'Times New Roman'">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
</span></span><![endif]>We debugged snmp on some of the routers during the outage they were not receiving any snmp requests from MRTG.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Has anyone faced this problem before?<o:p></o:p></p>
<p class="MsoNormal">Any pointers on where the problem is, is highly appreciated.<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal">Best regards,<o:p></o:p></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
<p class="MsoNormal"><b>Alex Koueik<o:p></o:p></b></p>
<p class="MsoNormal"><b>NavLink<o:p></o:p></b></p>
<p class="MsoNormal"><o:p>&nbsp;</o:p></p>
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