[mrtg] Graphs Resetting & Freezing

[Matt Baer]

Unless the .log files are being corrupted on two machines multiple times a
day, that cannot be the case.  I have to delete the respective files.  I've
played around with permissions and gone so far as to reset the permissions
to 777 every minute as a troubleshooting step, same with ownership, doesn't
change.  I've duplicated settings from an install with similar
scripts/configs that has been running for over a year, still doesn't work.
I will have to look around for the rateup syntax, but it seems very strange
that I have two issues with almost an exact duplicate install of a known
working install and config and I'm getting errors on 2 of the 3.  I still
have to wonder if it may be an issue with the version I'm running.

On Wed, Oct 5, 2011 at 4:17 PM, Steve Shipway <s.shipway at auckland.ac.nz>wrote:

> We can see that *rateup* is exiting with an error but not see the error
> message being produced by *rateup* (only the error being produced by *mrtg
> *, which calls it)****
>
> You need to test rateup somehow.****
>
> Try running rateup from the command line to directly update one of your log
> files (I forget the exact syntax required as I haven’t touched rateup in
> over 10 years); you might get some infor this way.****
>
> ** **
>
> Possibly your .log files are corrupted, or have incorrect permissions or
> ownerships?****
>
> ** **
>
> Steve****
>
> ** **
> ------------------------------
>
> *Steve Shipway*
>
> ITS Unix Services Design Lead****
>
> University of Auckland, New Zealand****
>
> Floor 1, 58 Symonds Street, Auckland****
>
> *Phone: +64 (0)9 3737599 ext 86487*
>
> *DDI: +64 (0)9 924 6487*
>
> *Mobile: +64 (0)21 753 189*
>
> *Email: s.shipway at auckland.ac.nz*
>
> P Please consider the environment before printing this e-mail ****
>
> * *
>
> ** **
>
> *From:* Matt Baer [mailto:mbaer at lrnet1.com]
> *Sent:* Thursday, 6 October 2011 2:13 a.m.
> *To:* Steve Shipway
> *Cc:* mrtg
> *Subject:* Re: [mrtg] Graphs Resetting & Freezing****
>
> ** **
>
> The stderr/stdout shows the same thing that appears in the logs.****
>
> On Thu, Sep 15, 2011 at 3:22 PM, Steve Shipway <s.shipway at auckland.ac.nz>
> wrote:****
>
> mrtg is not a shell script, its a perl script.  So, you dont call it with
> 'sh -x', you call it with 'perl'.  Otherwise you get error messages as the
> shell interpreter gets confused by the perl code.
>
> You can increase the logging in MRTG, but the error appears to be in the
> rateup call rather than in MRTG.  You need to capture the stdout/stderr from
> the mrtg call so that you see any error messages produced by rateup calls,
> this might give more light on the reason for the rateup error exit.
>
> Steve****
>
> ** **
>
> *Steve Shipway*****
>
> University of Auckland ITS****
>
> *UNIX Systems Design Lead*****
>
> s.shipway at auckland.ac.nz****
>
> Ph: +64 9 373 7599 ext 86487****
>
> ** **
>



-- 
Thanks,
Matt Baer
Network Manager
Leaf River Telephone Company
102 W Second Street
Leaf River, IL
 815.738.2211 - Main Office
866.738.2211 - Toll Free
mbaer at lrnet1.com
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